- Strictly a maximum of 25 – 30 children allowed per an Entertainer, unless agreed by us in writing.
- A booking is not confirmed until the deposit has been received. Deposits must be paid within 5 days from receipt of your booking form. Please ensure you obtain confirmation of payment.
- Bouncy castles: We strongly recommend turning bouncy castles off while entertainment is taking place, as they can distract from the entertainment, create additional noise and disrupt child engagement.
- Deposits are non-refundable. However we are extremely flexible in liaising with you to find an alternative date based on availability.
- We reserve the right to send trainee entertainer’s with your entertainer. This trainee can be of any character / theme and will not be charged.
- Parents must notify us via email once the deposit is paid to secure the booking. If paying via bank transfer you must include your child’s name and party date as a reference.
- The booking and pricing is based per entertainer for the time spent at your party, as opposed to games played, character provided or costume worn. The booking is strictly based on the amount of time you have your entertainer for, not specific activities undertaken.
- We reserve the right to change which Entertainer is allocated to your party. We are under no obligation to notify you of this change, however your entertainer will always contact you on the week of your party.
- All bookings are under the agreement that entertainers are self-employed. We will act as an intermediary should an unlikely dispute arise between yourself and an Entertainer. Failure to pay the entertainer without proper reason will result in a £50.00 charge (per entertainer).
- Correct party information (including party date, time, address and character) must be provided at time of booking. We requires a booking form for all party bookings.
- We is not liable for any costs associated with your party outside that of your entertainer.
- You acknowledge that all risks associated with your party are borne by yourself. We accepts no liability for accidental damage or injury to property or persons. You are responsible for providing a safe environment for your party.
- Parents are responsible for notifying us before the party date if their venue requires additional documentation such as DBS or Insurance. This can then be sent to you with plenty of time before the party date.
- We reserves the right to make changes to party format, including equipment used and games played.
- Glitter tattoos are provided as standard on all 90minute and two hour parties. Parents must notify us in advance if they require face painting or other alternatives.
- Please specify on the Booking Form if you have any special requests eg – a singing entertainer or specific music requests. Please note that while all our entertainers are performers not all our singers, and as such as can not guarantee a live singing performance. However we will always do our best to accommodate specific requests.
- Force Majeure – We accept no liability for any party lateness or cancellations related to Force Majeure (for example extreme whether, national emergencies, strikes, traffic accidents etc). You will only ever be charged for the amount of time your entertainer is at your party.
- You acknowledge that all characters booked have no association with any other named brands. We do not wish to violate or infringe upon any copyright laws. We have costumes, characters, jewelry, hairstyles and props derived from our imaginations and DO NOT claim to be associated with any copyrighted or name brand character.
Terms & Conditions
Not at all, in fact girls attend most of our parties and enjoy them as much as the boys. We make sure no one is left out and all our party games can be equally enjoyed by everyone.
I have a number of male and female entertainers working for me, but I still tend to do some of the parties myself. I hire only the best and all my entertainers are trained by me personally. Most of my entertainers have an acting background and are trained to deliver the same high energy experience. I will do her best to provide a requested performer however availability can be limited and subject to change due to last minute emergencies, illness and car problems.
The location of your party is entirely up to you. You may choose to host your party in your own home, at a community centre, or other suitable location. We are always very flexible in meeting your needs so need just enough room for your little guests to sit on the floor comfortably in a circle so average size family room with the coffee table moved out of the way will be room enough! However please be aware that small rooms and shared venues may not be condusive to energetic games and loud music and certain games!
If possible please provide a separate changing room so as it is a total surprise for the birthday child and right from the beginning your entertainer will want to be in character! We will provide everything that you need for the party, apart from the food which should ideally be supplied approximately an hour into the party. During the food break your entertainer might either help serve tea, make balloons, mini face paint, apply glitter tattoos, tell stories or set up for after tea games. Your entertainer will arrive 30 minutes before the party fully equipped with music, games, balloons and prizes.
We can be available for whenever suits you. Most of our parties are held on weekends between 10 am and 8 pm but party hosts are available weekdays too.
Two-hour parties can have up to 30 guests. If there are likely to be more than 30 children in attendance please get in touch to discuss modifications that can be made to your party. Our one hour party routine works best when there are under 12 children in attendance, however, if there are more guests in attendance, we will gladly amend our party routine to accommodate all guests.
Yes your entertainer will call a few days before the party.Take this time to confirm the character, time and venue of the party along with any special requests.
The party is booked in the entertainers schedule and therefore cannot be delayed as they do have a schedule to keep. If some of your guests are late, they can just join in the party upon arrival.
5 Locks Meadow, Dormansland, Surrey, RH7 6AW