Standard terms:
- Strictly a maximum of 25 – 30 children allowed per an Entertainer, unless agreed by us in writing.
- A booking is not confirmed until the deposit has been received. Deposits must be paid within 5 days from receipt of your booking form. Please ensure you obtain confirmation of payment.
VAT will be added to the deposit amount. - Deposits are non-refundable. However we are extremely flexible in liaising with you to find an alternative date based on availability.
- We reserve the right to send trainee entertainer’s with your entertainer. This trainee can be of any character / theme and will not be charged.
- Parents must notify us via email once the deposit is paid to secure the booking. If paying via bank transfer you must include your child’s name and party date as a reference.
- The booking and pricing is based per entertainer for the time spent at your party, as opposed to games played or character provided. The booking is strictly based on the amount of time you have your entertainer for, not specific activities undertaken.
- We reserve the right to change which Entertainer is allocated to your party. We are under no obligation to notify you of this change, however your entertainer will always contact you on the week of your party.
- All bookings are under the agreement that entertainers are self-employed. We will act as an intermediary should an unlikely dispute arise between yourself and an Entertainer. Failure to pay the entertainer without proper reason will result in a £25.00 charge (per entertainer).
- Correct party information (including party date, time, address and character) must be provided at time of booking. We requires a booking form for all party bookings.
- We is not liable for any costs associated with your party outside that of your entertainer.
- You acknowledge that all risks associated with your party are borne by yourself. We accepts no liability for accidental damage or injury to property or persons. You are responsible for providing a safe environment for your party.
- Parents are responsible for notifying us before the party date if their venue requires additional documentation such as DBS or Insurance. This can then be sent to you with plenty of time before the party date.
- We reserves the right to make changes to party format, including equipment used and games played.
- Glitter tattoos are provided as standard on all 90minute and two hour parties. Parents must notify us in advance if they require face painting or other alternatives.
- Please specify on the Booking Form if you have any special requests eg – a singing entertainer or specific music requests. Please note that while all our entertainers are performers not all our singers, and as such as can not guarantee a live singing performance. However we will always do our best to accommodate specific requests.
- Force Majeure – We accept no liability for any party lateness or cancellations related to Force Majeure (for example extreme whether, national emergencies, strikes, traffic accidents etc). You will only ever be charged for the amount of time your entertainer is at your party.
- You acknowledge that all characters booked have no association with any other named brands. We do not wish to violate or infringe upon any copyright laws. We have costumes, characters, jewelry, hairstyles and props derived from our imaginations and DO NOT claim to be associated with any copyrighted or name brand character.